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Keys crossing Adolphus founding

Bellperson

Posted November 13, 2018

Since opening its doors in 1912, The Adolphus has served as an icon of Dallas and an integral part of the City’s history and culture. Situated on the original site of City Hall, the hotel was modeled after a beaus arts German castle. In its recent restoration and renovation, the hotel’s storied past is both celebrated and reimagined. There is a sense of discovery at every turn.

Bellperson duties including assisting guests with luggage, performing pick-ups and drop-offs at the airport, assisting guests upon check-in and check-out and assisting with and checking luggage as needed.

We seek to hire the best. Leaders of high character and humility with genuine passion and aptitude for hospitality. People who choose to be in hospitality because they have an open and generous nature and seek to make guests happy. We are a group of people who are proud of the work we do. Caring leaders, perfectionist chefs, intelligent creatives, generous hosts, meticulous operators, inspiring teachers, tireless doers, and all-around devotees of hospitality. We create value by empowering the team. We encourage our teams to stretch their thinking, move beyond their comfort zone and achieve their full potential. By providing a platform of support service, like the best in technology, finance resources, talent development, marketing and communication support, we allow them to focus on the heart of their business – hospitality and people. We are passionate about people and attract, develop and retain the best in hospitality.  We thoughtfully seek out and groom talent, both within our company and outside, by promoting from within, developing a culture of growth and learning and partnering with the local community.

At Makeready  http://makereadyexperience.com/ we create independent hotel, restaurant and retail brands. Each of our brands has a distinct point of view but they all share a common purpose: to inspire deeper connections with the world around them – city by city, person by person. Every Makeready experience embraces local culture, honors past and present, and invites curious guests to delve into the detail of their surroundings.

Key Responsibilities:

  • Show guests to room assisting them with their luggage.
  • Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.
  • Check luggage for hotel guests both for day and overnight.
  • Maintain the designated station in the lobby, standing alert to be easily summoned for fronts.
  • Open doors and greet guests in a friendly and courteous manner.
  • Maintain the cleanliness of the bellstand, lobby and baggage room. Keep lobby door and windows clean when not busy with guests.
  • Post the daily events board and entertainment board in the lobby.
  • Maintain an open communication line through all shifts by proper use of intershift log.
  • Deliver messages and valet to guest rooms.
  • Perform pick-ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles.
  • May perform the duties of a valet as required.
  • Assist front desk with key inventory twice weekly.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.

Experience, Skills and Knowledge

  • Previous hospitality experience in Bellman or Guest Services preferred.
  • Previous Bellman or Valet experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.