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Keys crossing Adolphus founding

Banquet Server

Part Time

Posted October 27, 2018

Since opening its doors in 1912, The Adolphus has served as an icon of Dallas and an integral part of the City’s history and culture. Situated on the original site of City Hall, the hotel was modeled after a beaus arts German castle. In its recent restoration and renovation, the hotel’s storied past is both celebrated and reimagined. There is a sense of discovery at every turn.

As a Banquet Server, you would be responsible for delivering and serving food and beverage items to guests in a friendly, timely, and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the tasks to the highest standards.

We seek to hire the best. Leaders of high character and humility with genuine passion and aptitude for hospitality. People who choose to be in hospitality because they have an open and generous nature and seek to make guests happy. We are a group of people who are proud of the work we do. Caring leaders, perfectionist chefs, intelligent creatives, generous hosts, meticulous operators, inspiring teachers, tireless doers, and all-around devotees of hospitality. We create value by empowering the team. We encourage our teams to stretch their thinking, move beyond their comfort zone and achieve their full potential. By providing a platform of support service, like the best in technology, finance resources, talent development, marketing and communication support, we allow them to focus on the heart of their business – hospitality and people. We are passionate about people and attract, develop and retain the best in hospitality.  We thoughtfully seek out and groom talent, both within our company and outside, by promoting from within, developing a culture of growth and learning and partnering with the local community.

At Makeready  http://makereadyexperience.com/ we create independent hotel, restaurant and retail brands. Each of our brands has a distinct point of view but they all share a common purpose: to inspire deeper connections with the world around them – city by city, person by person. Every Makeready experience embraces local culture, honors past and present, and invites curious guests to delve into the detail of their surroundings.

Key Responsibilities:

  • Set banquet tables to meet function specifications
  • Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments
  • Ensure menu knowledge
  • Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area
  • Ensure guest satisfaction throughout the meal service
  • Respond to guest requests in a friendly, timely, and efficient manner
  • Assist fellow team members and other departments wherever necessary to maintain positive working relationships
  • Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.

Experience, Skills and Knowledge

  • TABC and Food Handlers required
  • A true desire to satisfy the needs of others in a fast paced environment
  • Refined verbal communication skills
  • Flexible work availability to include mornings, evenings, weekends, and holidays
  • Must be able to stand/walk/be in motion for duration of shift
  • Must have physical stamina to lift moderate amounts of weight throughout duration of shift
  • Previous customer service experience preferred

Physical Aspects of Position (include but are not limited to):

  • Standing, walking, lifting and carrying heavy objects throughout shift
  • The ability to lift, push, pull, carry a minimum of 25 pounds
  • Kneeling, pushing, pulling, bending
  • Ascending and/or descending ladders, stairs or ramps

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.