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The French Room Tea Service Captain, The Adolphus - Dallas, TX

Posted December 15, 2018

Since opening its doors in 1912, The Adolphus has served as an icon of Dallas and an integral part of the City’s history and culture. Situated on the original site of City Hall, the hotel was modeled after a beaus arts German castle. In its recent restoration and renovation, the hotel’s storied past is both celebrated and reimagined. There is a sense of discovery at every turn.

The Tea captain is responsible for developing an exemplary and unique tea list and ensures efficient, timely and hospitable service in order to consolidate the professional image and status in the customer's mind as well as setting up tea service standards.

We seek to hire the best. Leaders of high character and humility with genuine passion and aptitude for hospitality. People who choose to be in hospitality because they have an open and generous nature and seek to make guests happy. We are a group of people who are proud of the work we do. Caring leaders, perfectionist chefs, intelligent creatives, generous hosts, meticulous operators, inspiring teachers, tireless doers, and all-around devotees of hospitality. We create value by empowering the team. We encourage our teams to stretch their thinking, move beyond their comfort zone and achieve their full potential. By providing a platform of support service, like the best in technology, finance resources, talent development, marketing and communication support, we allow them to focus on the heart of their business – hospitality and people. We are passionate about people and attract, develop and retain the best in hospitality.  We thoughtfully seek out and groom talent, both within our company and outside, by promoting from within, developing a culture of growth and learning and partnering with the local community.

At Makeready  http://makereadyexperience.com/ we create independent hotel, restaurant and retail brands. Each of our brands has a distinct point of view but they all share a common purpose: to inspire deeper connections with the world around them – city by city, person by person. Every Makeready experience embraces local culture, honors past and present, and invites curious guests to delve into the detail of their surroundings.

 Requirements/Responsibilities:

  • Must be confident with tableside service
  • Have a thorough understanding of tea and its history, processing methods and preparation.
  • Be able to interact easily with anyone on the subject of tea and make recommendations based on their needs in an approachable and easy manner.
  • Understand and apply the principals behind tea and food pairings.
  • Understand and articulate the tasting notes associated with different teas.
  • serve teas in a distinguished manner as do Wine Sommeliers
  • Check daily on tea counters set-up and preparatory work. Make sure it is up to standards
  • Ensure that tea served consistently meet the standards
  • Check all tea supplies needed for the whole daily operation are well prepared
  • Prepare requisitions for all required items and quantities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.