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The French Room Host/Hostess

Posted December 4, 2018

Since opening its doors in 1912, The Adolphus has served as an icon of Dallas and an integral part of the City’s history and culture. Situated on the original site of City Hall, the hotel was modeled after a beaux arts German castle. In its recent restoration and renovation, the hotel’s storied past is both celebrated and reimagined. There is a sense of discovery at every turn.

The French Room hostess is responsible for greets guests warmly and enthusiastically either in person or by phone. The Host/ess schedule reservations and assists guests as they enter the restaurant. They are responsible for effectively coordinating and controlling the flow of guests at the front of the restaurant by greeting, seating, and acknowledging departures of guests.

We seek to hire the best. Leaders of high character and humility with genuine passion and aptitude for hospitality. People who choose to be in hospitality because they have an open and generous nature and seek to make guests happy. We are a group of people who are proud of the work we do. Caring leaders, perfectionist chefs, intelligent creatives, generous hosts, meticulous operators, inspiring teachers, tireless doers, and all-around devotees of hospitality. We create value by empowering the team. We encourage our teams to stretch their thinking, move beyond their comfort zone and achieve their full potential. By providing a platform of support service, like the best in technology, finance resources, talent development, marketing and communication support, we allow them to focus on the heart of their business – hospitality and people. We are passionate about people and attract, develop and retain the best in hospitality.  We thoughtfully seek out and groom talent, both within our company and outside, by promoting from within, developing a culture of growth and learning and partnering with the local community.

At Makeready  http://makereadyexperience.com/ we create independent hotel, restaurant and retail brands. Each of our brands has a distinct point of view but they all share a common purpose: to inspire deeper connections with the world around them – city by city, person by person. Every Makeready experience embraces local culture, honors past and present, and invites curious guests to delve into the detail of their surroundings.

Key Responsibilities:

  • Adhere to all posted opening/closing side work duties as it relates to position.
  • Attend Pre-shift at designated time
  • Be aware of daily specials
  • Be knowledgeable of all menu items, their garnish, contents and preparation methods and be prepared to answer any guest questions about the menu in a direct, concise way. Be knowledgeable of Sea Pines Resort standards as it applies to beverage service.
  • Memorize table numbers, station numbers, and contents of stations as they apply to the number of servers working. Memorize pivot points of each guest at each table.
  • Exhibit a sense of teamwork, pride and confidence at all times, be friendly and smile with the guests as well as with other employees.
  • Become familiar with all special coupons, discounts and payments accepted at the resort and how to process them through MICROS.
  • Have thorough understanding of hours of operations for all Sea Pines Resort outlets as well as entertainment and special event schedules.
  • Become proficient in cash handling and ‘point of sale’ check administration as well as become familiar on how to process ‘to go’ orders.
  • Become familiar with all Restaurant Daily paperwork as it applies to the operation of each shift.
  • Each employee is expected to carry out all reasonable requests by management, which the employee is capable of performing.

Experience, Skills and Knowledge

  • Previous experience in a high volume, fine dining restaurant strongly preferred.
  • Employee is regularly required to see, talk and hear.
  • Frequently lift, carry, push, pull or otherwise move objects weighing up to 50 lbs.
  • Regularly walk, stand and/or crouch on narrow, slippery and/or moving surfaces.
  • Ability to work in a fast-paced environment with moderate noise.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.