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Keys crossing Adolphus founding

City Hall Delivered Server

Posted December 4, 2018

Sample fresh, flavorful dining at this vibrant restaurant in downtown Dallas. Airy and welcoming, our restaurant takes its name from the hotels’ legacy as the original site intended for Dallas’ city hall. This buzzing downtown bistro features all day dining and a menu of Southern European inspired cuisine.

The City Hall Delivered Server is responsible for greeting, selling/order taking and serving guests in safe and efficient compliance with policies and procedures. Knowledgeable on hotel facilities and services to assist guests as appropriate.  Impresses guests with quality and timely service in a pleasant, warm, timely and friendly manner.

We seek to hire the best. Leaders of high character and humility with genuine passion and aptitude for hospitality. People who choose to be in hospitality because they have an open and generous nature and seek to make guests happy. We are a group of people who are proud of the work we do. Caring leaders, perfectionist chefs, intelligent creatives, generous hosts, meticulous operators, inspiring teachers, tireless doers, and all-around devotees of hospitality. We create value by empowering the team. We encourage our teams to stretch their thinking, move beyond their comfort zone and achieve their full potential. By providing a platform of support service, like the best in technology, finance resources, talent development, marketing and communication support, we allow them to focus on the heart of their business – hospitality and people. We are passionate about people and attract, develop and retain the best in hospitality.  We thoughtfully seek out and groom talent, both within our company and outside, by promoting from within, developing a culture of growth and learning and partnering with the local community.

At Makeready  http://makereadyexperience.com/ we create independent hotel, restaurant and retail brands. Each of our brands has a distinct point of view but they all share a common purpose: to inspire deeper connections with the world around them – city by city, person by person. Every Makeready experience embraces local culture, honors past and present, and invites curious guests to delve into the detail of their surroundings.

Key Responsibilities:

  • Consistently offer professional, friendly and engaging service.
  • Answer all questions about cooking methods, menu items, and prices.
  • Accurate and prompt guest order taking.
  • Have full knowledge of all beverage lists.
  • Prompt submission of food orders with the kitchen in accordance with prescribed procedures.
  • Deliver food and beverage in a timely and accurate manner.
  • Pick up and check food to ascertain appearance, temperature and portions are correct from kitchen.
  • Have full knowledge of all menu items, garnishes, contents and preparation methods.
  • Prepare guest checks accurately and present prior to departing guest room.
  • Work a variety of shifts as needed including nights, overnights, weekends and holidays.
  • Report all tips in compliance with Company policy and IRS regulations.
  • Follow Company, hotel, and brand policies, procedures and service standards.
  • Follow all safety and sanitation polices when handling food and beverage.
  • Perform any other duties, as assigned.

Experience, Skills and Knowledge

  • TABC and Food Handlers Certification.
  • Previous food and beverage experience in fine dining or hotel, two years of recent restaurant experience, preferred.
  • High level of reliability.
  • Pleasant personality.
  • Excellent communication skills.
  • Ability to work independently and as part of a team.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.