Adolphus banner
Adolphus logo blue
Keys crossing Adolphus founding

Revenue Manager, The Adolphus - Dallas, TX

Posted January 11, 2019

Since opening its doors in 1912, The Adolphus has served as an icon of Dallas and an integral part of the City’s history and culture. Situated on the original site of City Hall, the hotel was modeled after a beaus arts German castle. In its recent restoration and renovation, the hotel’s storied past is both celebrated and reimagined. There is a sense of discovery at every turn.

Assist the Director of Revenue Management in data collection, analytics and report processing. Provide and maintain sincere, courteous and knowledgeable service to both external and internal clients and guests. Assist Group Coordinator when needed to handle Group blocks, e-mails and faxes in a timely, efficient and professional manner. Initiate analytics to enhance strategy for the hotel to make revenue goals as it relates to forecast, budget and STR performance.

We seek to hire the best. Leaders of high character and humility with genuine passion and aptitude for hospitality. People who choose to be in hospitality because they have an open and generous nature and seek to make guests happy. We are a group of people who are proud of the work we do. Caring leaders, perfectionist chefs, intelligent creatives, generous hosts, meticulous operators, inspiring teachers, tireless doers, and all-around devotees of hospitality. We create value by empowering the team. We encourage our teams to stretch their thinking, move beyond their comfort zone and achieve their full potential. By providing a platform of support service, like the best in technology, finance resources, talent development, marketing and communication support, we allow them to focus on the heart of their business – hospitality and people. We are passionate about people and attract, develop and retain the best in hospitality.  We thoughtfully seek out and groom talent, both within our company and outside, by promoting from within, developing a culture of growth and learning and partnering with the local community.

At Makeready  http://makereadyexperience.com/ we create independent hotel, restaurant and retail brands. Each of our brands has a distinct point of view but they all share a common purpose: to inspire deeper connections with the world around them – city by city, person by person. Every Makeready experience embraces local culture, honors past and present, and invites curious guests to delve into the detail of their surroundings.

 

CORE RESPONSIBILITIES: 

 

  • Collaborate with Revenue Management to identify, prioritize and execute analytical work that enable a deep understanding of demand trends at the market level.
  • Work with DORM to complete 30-60-90 day forecasts
  • Ability to tackle complex business problems by converting raw data into meaningful and actionable business insights.
  • Develop reports, dashboards and tools used by the field and corporate office.
  • Create and deliver insightful presentations that summarize complex analysis and inform business unit owners.
  • Ability to write, update, and troubleshoot existing complex SQL queries
  • Collaborate with business teams on ad-hoc analysis that uncover recent business trends and/or success of brand marketing campaigns.
  • Respond to business report requests by following standard processes, from requirements gathering, design, system and user testing, deployment and support.
  • Engage closely with business analysts to determine reporting business needs, document and define requirements, create a plan to implement the solution and deliver on the plan.
  • Support and maintain reporting system environment related to Microsoft Office and Marriott revenue management systems, and PMS
  • Maintain and support data feeds to external partners.
  • Troubleshoot and resolve reporting system issues related to Microsoft Office (2008+).

 

                                                                                                              

 

PHYSICAL DEMANDS:

 

  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
  • Ability to work flexible hours, as needed, given tight project deadlines.
  • Ability to communicate clearly both verbally and in writing.

 

 

 

SUMMARY OF EXPERIENCE:

 

  • Proficient in Microsoft Excel, Word, and Powerpoint
  • Experience developing business intelligence solutions in the travel and hospitality industry is a plus.
  • Ability to access, import, extract, transfer or load data from heterogeneous data sources
  • Exceptional with detail and follow up
  • Goal driven and desires to produce high customer satisfaction.
  • Ability to work independently with minimum supervision with strong attention to detail.
  • Ability to communicate status, issues, designs and plans to managers, peers and business partners.
  • Ability and desire to learn new technologies quickly and manage multiple tasks.
  • Must adhere to organizational codes of conduct and confidentiality.
  • Bachelor’s degree or equivalent work experience required
  • Marriott experience preferred

 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.