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Club Floor Attendant

Posted May 5, 2019

Since opening its doors in 1912, The Adolphus has served as an icon of Dallas and an integral part of the City’s history and culture. Situated on the original site of City Hall, the hotel was modeled after a beaux arts German castle. In its recent restoration and renovation, the hotel’s storied past is both celebrated and reimagined. There is a sense of discovery at every turn.

As a Concierge Club Attendant, you will fill a guest services role in supporting your hotel’s financial goals of the daily operation of the Concierge Club. You will effectively maintain the cleanliness and order of the club, common guest areas and provide prompt and courteous service to guests.

We seek to hire the best. Leaders of high character and humility with genuine passion and aptitude for hospitality. People who choose to be in hospitality because they have an open and generous nature and seek to make guests happy. We are a group of people who are proud of the work we do. Caring leaders, perfectionist chefs, intelligent creatives, generous hosts, meticulous operators, inspiring teachers, tireless doers, and all-around devotees of hospitality. We create value by empowering the team. We encourage our teams to stretch their thinking, move beyond their comfort zone and achieve their full potential. By providing a platform of support service, like the best in technology, finance resources, talent development, marketing and communication support, we allow them to focus on the heart of their business – hospitality and people. We are passionate about people and attract, develop and retain the best in hospitality.  We thoughtfully seek out and groom talent, both within our company and outside, by promoting from within, developing a culture of growth and learning and partnering with the local community.

At Makeready  http://makereadyexperience.com/ we create independent hotel, restaurant and retail brands. Each of our brands has a distinct point of view but they all share a common purpose: to inspire deeper connections with the world around them – city by city, person by person. Every Makeready experience embraces local culture, honors past and present, and invites curious guests to delve into the detail of their surroundings.

Key Responsibilities:

  • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Monitor club lounge for seating availability, service, safety, and wellbeing of guests. Complete opening and closing duties.
  • Maintain cleanliness and condition of bar, bar unit, tables, and other tools
  • Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies.
  • Forecast additional meal requirements and communicate special requests to the kitchen.
  • Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas
  • Report accidents, injuries, and unsafe work conditions to manager.
  • Assisting with washing dishing when required
  • Professional and supporting team environment
  • Maintain working knowledge of Dallas events and happenings
  • Provides a professional image at all times through appearance and dress.

Experience, Skills and Knowledge

  • Previous Food and Beverage experience
  • Knowledge of the appropriate table settings and service ware.
  • Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs with or without reasonable accommodations.

Qualifications:

  • Must have the ability to work different shifts/weekends/holidays/AM/PM/Overnight.
  • Committed to delivering high levels of customer service
  • Positive attitude
  • Good communication skills
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.