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Barista, The Adolphus - Dallas, TX

Posted September 27, 2019

Since opening its doors in 1912, The Adolphus has served as an icon of Dallas and an integral part of the City’s history and culture. Situated on the original site of City Hall, the hotel was modeled after a beaus arts German castle. In its recent restoration and renovation, the hotel’s storied past is both celebrated and reimagined. There is a sense of discovery at every turn.

The candidate will attend to guests in Otto’s Coffee Shop. The candidate will up sell beverages, pastries and other selections, accurately process transactions, and provide excellent service to all guests. The Barista takes and prepares customer beverage orders to brand specifications and customer requests.

We seek to hire the best. Leaders of high character and humility with genuine passion and aptitude for hospitality. People who choose to be in hospitality because they have an open and generous nature and seek to make guests happy. We are a group of people who are proud of the work we do. Caring leaders, perfectionist chefs, intelligent creatives, generous hosts, meticulous operators, inspiring teachers, tireless doers, and all-around devotees of hospitality. We create value by empowering the team. We encourage our teams to stretch their thinking, move beyond their comfort zone and achieve their full potential. By providing a platform of support service, like the best in technology, finance resources, talent development, marketing and communication support, we allow them to focus on the heart of their business – hospitality and people. We are passionate about people and attract, develop and retain the best in hospitality.  We thoughtfully seek out and groom talent, both within our company and outside, by promoting from within, developing a culture of growth and learning and partnering with the local community.

At Makeready  http://makereadyexperience.com/ we create independent hotel, restaurant and retail brands. Each of our brands has a distinct point of view but they all share a common purpose: to inspire deeper connections with the world around them – city by city, person by person. Every Makeready experience embraces local culture, honors past and present, and invites curious guests to delve into the detail of their surroundings.

Key Responsibilities:

  • Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests.
  • Prepare customers’ orders as requested accurately and efficiently.
  • Ring guest check correctly. Close the check to the proper method of payment, (i.e., cash, credit card or house charge).
  • Ensures guest satisfaction; in the event of dissatisfaction, tactfully negotiates resolution.
  • Maintain the highest level of standards for all product preparation.
  • Clean or sanitize work areas, utensils, equipment, service stations or seating areas.
  • Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.
  • Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.

Qualifications:

  • TABC Card and Food Handlers Card
  • Ability to work early morning, nights, weekends and holidays
  • Able to stand and walk for long periods of time
  • Occasional pushing, pulling, lifting or carrying up to 50 lbs. independently and safely
  • Occasional ascending or descending ladders, stairs and ramps
  • Constant computer and/or POS usage
  • Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.